Feedback kiosk software and hardware
Feedback Kiosks Employee & Customer Feedback
One-tap iPad feedback kiosks for customer and employee surveys. Get the full kiosk package or use iPads you already own. Month-to-month from $39.
Employee & Customer Feedback Kiosk
The SurveyStance Feedback Kiosk helps organizations capture real-time customer and employee sentiment with a simple iPad-based survey experience. It is built for physical locations where feedback needs to be collected before the customer, patient, visitor, or employee moves on.
What can it do for you?
More flexible than a traditional smiley feedback terminal.
SurveyStance combines feedback kiosk hardware with flexible survey software, so teams are not locked into a rigid device or a single-question feedback flow.
Why teams choose SurveyStance
Choose between the Full Package or Software Only
"The Whole Package": Survey Kiosk + iPad + SurveyStance Software
SurveyStance can provide the full iPad kiosk setup, or you can run the same flexible feedback kiosk software on iPads you already own.
Option 1: Full Package
Complete kiosk rollout
The Whole Package Includes :
- iPad (secured)
- iPad Stand (counter or floor)
- Integrated Charging Cable
- Unlimited Surveys, Responses & Users
- Dedicated Account Manager w/ Ongoing Review Meetings
- Multilingual Translations
- US Based Support 7 days/week
- QR Code for Touch-less Experience
Option 2: Software Only
Bring your own iPads
Already have iPads to use? "The Software Only Package" it is!
Software Only Package includes:
Keep the same survey workflow and reporting system while using hardware your team already owns.
Not included
- iPad Feedback Kiosk
- iPad Stand (counter or floor)
- Extended Cables for a Clean Look
Included
- Unlimited Surveys
- Unlimited Responses
- Unlimited Users
- US Based Support 5 days/week
- QR Code for Touch-less Experience
Feedback Survey Kiosk Features
Everything needed to run an in-the-moment feedback program across locations, teams, and users.
Survey Experience
- Customized Branding
- Upload your Logo, Customized Text, Choose Colors and Custom Questions.
- QR Code
- Give users the ability to complete the survey by scanning a QR Code on the survey screen.
- Unlimited Questions per Survey
- Ask the questions you need without limiting your feedback program.
- Multi language w/ Auto Translate
- Support multilingual survey programs with auto translation.
- Skip Question Logic
- Setup Skip Logic to only display questions based on previous answers. Great way to pinpoint why customers are unhappy or happy.
Kiosk Management
- Offline Mode
- Capture Feedback even without WiFi, Feedback will auto sync once online.
- Prevent Fake Rates
- Require user to 'Swipe to Start Survey' to prevent unwanted users from completing in moment survey.
- Kiosk Lock Mode
- Kiosk Mode prevents anyone from closing the Survey. Leave it unattended and turned on 24/7 without concern.
- Survey Reset Timeout
- Enable to reset feedback survey back to the first question for incomplete surveys.
- Configure Remotely
- Make changes to surveys and update the feedback kiosk survey in real time from anywhere.
- Schedule Sleep Hours
- Set device sleep hours around your business operations.
- Device Offline Notification
- Know when a kiosk device goes offline.
Reporting & Workflow
- Instant Notifications
- Instant SMS & Email Notifications when specified feedback is received. Take immediate action!
- Excel Export
- Export your feedback survey data for deeper analysis and reporting.
- Task Management System
- Turn feedback into action with a task management workflow.
- Multi Users Access w/ Read-Only
- Give teams the access they need with read-only user options.
- AI Powered Insights
- Use AI-powered feedback insights to understand open-ended response patterns.
Integrations & Automation
- REST API
- Connect SurveyStance feedback data to your broader reporting stack.
- Salesforce
- Connect feedback to Salesforce workflows and customer records.
- Freshdesk
- Connect feedback to Freshdesk support and service workflows.
- Zapier
- Use Zapier to connect SurveyStance feedback with other business tools.
- Webhook Integrations
- Send SurveyStance feedback events to external tools and internal systems.
- Webhooks
- Use webhook support to automate follow-up and reporting workflows.
SurveyStance Customer Reviews
“If you are looking for a low friction, high response survey solution that provides insight into your customers experience then the SurveyStance Feedback Kiosks will give you all of that with minimal hands on management.”
Global Transportation Solutions SurveyStance Customer
“This is the new and BEST way to get your customers to give feedback. We have so much feedback coming in, its crazy. It's amazing to be able to see where we are excelling and where we need to improve from our customers perspective.”
SurveyStance Customer
“Survey Stance is AMAZING! I have the pleasure of working with Natalie and she is so friendly and very helpful! I don't feel like this is just a business transaction, but an actual relationship. Survey Stance has exceeded all expectation...”
SurveyStance Customer
Support when rollout questions come up
World Class Support Team
If you have any questions about how your company can best use SurveyStance to collect feedback, our US-based support team is ready to help with setup, rollout, and ongoing feedback program questions.
Schedule Demo
Product walkthrough
Watch Feedback Kiosk App Demo
See the kiosk survey experience, response flow, and reporting setup in a quick product demo.
View demoSurveyStance
Feedback Survey Pricing Plans
Feedback Kiosk
SurveyStance offers flexible feedback kiosk pricing, including software-only and full hardware package options with month-to-month plans.
Software Only
Use your own iPads
For teams that already have iPads and want the kiosk software experience.
$39 / mo
- Unlimited Responses
- Unlimited Surveys & Users
- Instant Alerts
- Custom Branding
- QR Code
Most complete rollout
Feedback Kiosk Package
Full Package: iPad + stand included
The complete hardware and software package for a polished in-location rollout.
$69 / mo
- iPad Included
- Secure Stand Included
- Remote iPad Management
- One-on-One Personalized Setup
- Dedicated Account Manager
Enterprise
Custom rollout
For multi-location teams with custom reporting, integrations, and rollout needs.
Let's Talk
- Multilingual Surveys
- Custom Reporting
- API Integrations
- Dedicated Account Manager
- Flexible rollout support
Try It Free
Try It FreeRequest Feedback Survey Info in your Inbox
Ask for pricing, a product comparison, a platform overview, current promotions, or a company overview — whatever is useful. We never spam.
Customer Feedback Survey
SurveyStance feedback kiosks help organizations capture a high volume of real-time customer and employee feedback at the point of experience. Teams use them in service centers, healthcare facilities, dining halls, offices, libraries, public spaces, and other physical locations where delayed email surveys are easy to ignore.
Try a feedback survey kiosk in your location
Let customers and employees share feedback in person, in seconds. Want more responses and happier customers? Ditch the long email surveys and try our quick, easy feedback kiosk survey questions today.
Additional Feedback Platforms
SurveyStance offers feedback survey platforms in addition to the Feedback Kiosk. All customer feedback platforms are designed to create a fun feedback process.