Survey Text Classification
Step 1 – Upload your excel file
Step 2 – Enter the excel column number (example 1, 2, etc) where the free form text is located
Step 3 – Enter the email address where we should send the finished file
Step 4 – Done! You’ll receive the excel file back with an added column that contains the free-form text classification (positive, negative, neutral)
Analyze free form text comments from your survey by click the 'Launch Text Analyzer' below.
Open Text Analyzer (new window)What is Sentiment Analysis and why is it important for free form survey responses?
Customer survey responses can help you identify what is working well and areas that may need improvement. When it comes to free form text responses from customers, it can be challenging to read through them all. This is where a tool like SurveyStance AI’s sentiment analysis using AI text classification comes into play. By quickly uploading a CSV or Excel file of all the customer comments, the text analyzer can categorize the responses into buckets such as Positive, Negative, and Neutral.
Analyze open-ended survey (data, responses) in excel
The SurveyStance Sentiment Analysis tool to help you analyze open-ended survey responses from excel. No login required, just upload your excel file with the customer feedback text and we’ll get it processed and sent back within seconds.
Disclaimer
This tool is designed to analyze open-ended survey question responses. This is in beta mode using the Open AI model for the text classification. We welcome any feedback you have regarding the processed text analysis you receive.